Returns & Exchanges

At PEC Australia, we want you to love your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience for our community.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Ship to PEC

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any Australia Post location.

4

Receive Your Refund

Once our quality control team inspects your return, your refund or store credit will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing