Frequently Asked Questions

Everything you need to know about shopping with PEC Australia.

What are your shipping options within Australia?

We offer standard shipping for a flat rate of $10 and express shipping for $15. Orders over $150 qualify for free standard shipping nationwide.

What is your return policy?

We accept returns within 30 days of purchase, provided the items are unworn, have all original tags attached, and are in their original packaging.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. Please contact our support team within 1 hour of placement if you need to make any changes or cancellations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Zip Pay.

Do you offer international shipping?

Currently, PEC Australia ships to New Zealand and the United States. International shipping rates are calculated at checkout based on location and weight.